Frequently Asked Questions
Everything you need to know about our artisanal fashion pieces.
Are your products truly handmade?
Yes, every item in our collection is handcrafted by skilled artisans using traditional techniques, ensuring that each piece is unique and of the highest quality.
How long does shipping take for artisanal items?
Standard shipping typically takes 5-7 business days. However, since some items are made-to-order, please refer to the specific product page for estimated crafting and delivery times.
What is your return policy for handicrafts?
We offer a 30-day return policy for most items. Products must be in their original, unworn condition with all tags intact. Custom-made or personalized orders are final sale.
How should I care for my handmade garments?
To preserve the integrity of the hand-woven fabrics and delicate embellishments, we recommend professional dry cleaning or gentle hand washing in cold water.
Do you ship internationally?
Yes, we ship our handcrafted fashion worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless shopping experience.